Yongsan reopening sales vs. opening plan
Turn every
store into a
stronger story.
A retail and facilities leader with more than ten years of H&M experience. I connect people, spaces and commercial performance through hands-on execution and disciplined operations.
Results in numbers.
Leadership through people.
I manage sales, customer experience, talent and store environment as one connected operating system.
Annual sales scale at Yongsan
Supervisor & Risk Assessment
Commercial ownership.
Operational depth.
Facility Manager, Construction & Facilities
Led nationwide asset assessment, Store Lifecycle Quality Assessment, vendor coordination, maintenance prioritisation and energy monitoring.
Store Manager & Nationwide SM Coach
Owned P&L and customer experience at major Seoul stores; led Yongsan reopening and coached Daegu, Hongdae and Jeju transformation projects.
2018.03 — 2022.08
Retail Operations & Leadership Journey
Started as a Sales Advisor and progressed through team leadership and management development, including the first H&M outlet opening in Paju.
Field insight drives
the next move.
When teams can focus on customers, performance follows.
I build the operating conditions that help people serve customers well and execute with confidence.
Commercial acumen.
Operational discipline.
People-first leadership.
Reading the relationship between sales, customers, teams and the store environment—and turning it into practical action.